Accessibility
At Sunset Tourist Park in Mt Isa, we’re dedicated to making sure your stay with us is as comfy and convenient as possible. We aim to create a friendly atmosphere for all our guests.
Your safety and happiness matter to us. Our team is here to help with whatever you need, whether it’s arranging your room just right, finding accessible parking, or anything else. You can trust that we’re committed to making sure everyone feels welcome and cared for during their time at Sunset Tourist Park.
General
We’re committed to ensuring everyone’s comfort at Sunset Tourist Park in Mt Isa. With a variety of accommodation options available, we aim to cater to individual needs.
Below, you’ll find details about each type of accommodation because we recognise that everyone’s requirements are different. If you have any questions about your stay, please feel free to reach out to us. We’re here to ensure your experience with us at Sunset Tourist Park is as enjoyable as possible.
Email: ask@sunsettop.com.au
Phone: 07 47437668
Office Hours: Monday – Sunday 8am – 6pm
Our accessible family cabin
Our family-friendly 2-bedroom accessible cabin features a convenient ramp for easy entry, while our other cabins typically have 2-4 steps leading up to them. For those seeking ample parking space, we offer cabins with generously sized parking areas. These spots boast flat concrete surfaces, providing plenty of room to maneuver, and are conveniently situated directly in front of the cabins.
Prices are based on double occupancy, with additional guests charged at $15 per person, per night. Click below for detailed pricing information.
To secure one of these specific cabins, please give us a call before booking. We’ll ensure your accommodation meets your needs perfectly.
Accessible Family Unit
Accessible Unit
Accessible Family Unit
The accessible family unit can be configured to your needs
Sunset Tourist Park Accessible cabin ramp
Sunset Tourist Park Accessible cabin
Our accessible sites
We have quiet sites available and also sites that are positioned close to the amenities. Please contact us with your preferences and we are more than happy to assist.
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Our accessible park features
Guests staying at Sunset Tourist Park are invited to enjoy a range of facilities available on-site:
- magnesium swimming pool
- lockable accessible amenities
- veggie garden
- quiet camping areas
- chook & duck pen for sensory experience
Other facilities include:
- playground
- coin-operated washing machines
- BBQ facilities
- camp kitchen
- complimentary WIFI.
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Our chickens
Sunset Tourist Park Accessible Amenities access
Sunset Tourist Park Accessible amenities access door
Sunset Tourist Park Accessible amenities
Sunset Tourist Park Camp Kitchen access ramp
Sunset Tourist Park Camp kitchen ramp
Sunset Tourist Park Camping Kitchen
Sunset Tourist Park Camp Kitchen
Sunset Tourist Park Camp Kitchen Mt Isa
Sunset Tourist Park Camp Kitchen area
Our commitment to you
Here at Sunset Tourist Park in Mt Isa, we pride ourselves on our warm and welcoming atmosphere, where everyone is treated like family. We strive to accommodate all needs, ensuring that every guest feels comfortable and valued during their stay with us.
Whether you require special assistance or have specific requests, our friendly staff are here to make your experience as enjoyable as possible. So come on in, relax, and let us take care of the rest.
Your comfort is our priority at Sunset Tourist Park.
FAQs
Do you cater for people who are blind or have low vision?
Of course! We are ready to assist individuals who are blind or have low vision. Our team is committed to offering support to ensure your safety and confidence throughout your stay.
Do you cater for people who are deaf or have low hearing?
Absolutely! We are prepared to accommodate individuals who are deaf or have low hearing. Our team is dedicated to providing support to ensure your safety and confidence throughout your stay.
Do you cater for people who have limited mobility?
The family cabin is equipped with a ramp for effortless entry, whereas other cabins have ascending 2 to 4 steps. All cabins come with ample parking space, with flat concrete areas right in front for easy maneuverability. To enquire about a booking for the accessible cabin, please contact us, or check availability online here.
Regarding our camping sites, we provide amenities accessible via ramps, and you can acquire the access code from the reception. Our accessible restroom facilities feature a bathtub, shower basin, and toilet. Furthermore, our laundry amenities offer outdoor tubs at waist height, equipped with hot and cold running water.
Do you cater for people who use wheelchairs or mobility scooters?
The family cabin features a ramp for easy access, while other cabins have 2 to 4 steps leading up to them. We offer cabins with spacious car parking areas, featuring flat concrete surfaces directly in front for convenient mobility. To reserve these specific cabins, please call ahead.
For camping sites, our amenities are accessible with ramp access, and you can obtain the code to access them from reception. Our accessible toilet facilities include a bathtub, shower basin, and toilet. Additionally, our laundry facilities have accessible tubs located outside the building, with hot and cold running water, at waist height.
Do you cater for people with cognitive disabilities or people on the Autism Spectrum?
Yes, we do cater to people with cognitive disabilities and individuals on the Autism Spectrum. We’re committed to ensuring everyone feels welcome and supported during their stay with us. Our facilities include a quieter camping area with grass, tables, and friendly chickens and ducks, providing a peaceful retreat.
We’re also building an accessible entertainment deck around a tree, scheduled for completion by June 30th.
Our sensory-rich veggie garden and mineral collection offer additional enriching experiences for all guests.
Have any of the staff undergone disability awareness training?
Yes, we are currently in progress with disability training.
What facilities do you provide?
Our facilities include a quieter camping area with grass, tables, and friendly chickens and ducks, providing a peaceful retreat.
We have accessible amenities with ramp access, and you can obtain the code to access them from reception. Our accessible toilet facilities include a bathtub, shower basin, and toilet. Additionally, our laundry facilities have accessible tubs located outside the building, with hot and cold running water, at waist height.
We’re also building an accessible entertainment deck around a tree, scheduled for completion mid year 2024.
Our sensory-rich veggie garden and mineral collection offer additional enriching experiences for all guests.
What accommodation would be most accessible friendly?
Our accessible family cabin has ramp access and accessible friendly bathroom. View more details here.
Do you have discounts/packages for a carer?
Please reach out to us to discuss. We will assess on a case by case basis as to how and if we are able to offer a discount.
Can you accommodate for assistance animals?
Yes, we are a pet friendly park. Normally we have $20 fee for pets, however this is not charged for assistance animals. Please provide paperwork prior to arrival or upon check in.
Do you provide a secure area with shade and water for service animals?
Yes. We have stations suitable for assistance animals. If there are specific requirements we are more than happy to help – please reach out to us prior to arrival or during your stay.
Do you provide a secure area with shade and water for service animals?
No, but we are more than happy to assist in any way we can.
Do you provide bowls, bedding etc for service animals?
We have numerous watering stations for pets throughout the park. Please provide your own bedding for your animals.
Do you have a reception/public entryway?
Yes, however the entry door to reception is currently not wheelchair accessible. Please phone ahead of arrival to arrange a comfortable check in experience. However if you are unable to phone ahead our staff are always readily available for assistance and can come to you for a smooth check in.
Is there seating available at reception?
There is seating available outside of reception.
Is there a lower counter at reception?
We are in the process of building a lower counter at reception and will be ready to welcome you soon.
Is there a clip board to allow check in while seated?
Yes.
Do you have a tablet with text to voice or pen and paper available at reception to aid with communication?
Yes we have pen and paper if required and we have access to a tablet if needed.
Do you have a picture boards available at reception to aid with communication?
Currently no.
Is a hearing loop fitted to the reception area?
No.
Is the lighting in the reception even and glare free to aid lip readers?
The lighting in the reception area isn’t great, however we are happy to assist in anyway that we can.
Do you offer large print information sheets and registration forms?
There are no forms required to fill out. If you require a larger print maps, please ask reception for assistance.
Do you offer a facility map and information in Braille?
Currently we don’t however, once again, we are more than happy to assist in any way that we can.
If you have steps, is there a step free map or guide?
Majority of the park is step free. The park facilities are all step free.
Do you offer guests a familiarisation tour?
We explain everything upon check in, however if you would like extra assistance, we are always happy to help
Are the accessible facilities locked?
Yes the accessible amenities are locked, a code will be provided upon check in